RETURN / EXCHANGE POLICY



RETURNS / EXCHANGES POLICY

All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide items, product specific flash sales, or items purchased using sales codes. Thus, all items purchased on this site are non-refundable. We will fix any mistakes made on behalf of our company (Just Be Fearless Apparel, LLC).

If the product you received is deemed defective, or if we shipped the wrong color, size, item, other than what your order specifies, your order may be  eligible for an exchange based on inspection. PLEASE SEE DEFECTIVE/ WRONG PRODUCT POLICY FOR FURTHER DETAILS.

I RECEIVED A DEFFECTIVE / WRONG PRODUCT

We apologize for the mix-up and want to ensure you receive the correct item(s) as quickly as possible! To receive an exchange, the item(s) must be unworn, unwashed, and the company must be notified within 3 days /72 hours upon the item(s) arrival via email to notify us of the error. Please send us an email at: justbefearlessapparel@gmail.com Please include your order number, first name/last name, email address used to order, phone number,  and a complete description (color, size, design-style, ) of original product ordered and attach a picture of actual product received showing the error.  ALL ERRORS MUST BE CLEAR AND VISIBLE IN THE EMAILED PICTURES YOU PROVIDE. 

Example: pictures needs to show the defect, wrong size,  color or wrong item. ALL WRONG ORDERS SENT WILL BE CORRECTED.  

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package via email. Items sent back to us without first requesting a return will not be accepted

We will do a final inspection of the received items to determine if an exchange will be granted. We will send a follow up email for approval or denial of your request. If denied, an explanation will be given in the email.  

We will provide you with a MYSTERY coupon code as a courtesy for your next  purchase via text message if your return is approved as an error on our company’s behalf.

WE THANK YOU FOR UNDERSTANDING THIS POLICY!